How is our delivery time?
For RTS (Ready to Ship) items, we can deliver them within 20 days. For customized products, we deliver the products according to the timeframe indicated on the specifications list for each distinct style.
What is our MOQ (Minimum Order Quantity)?
Generally, we maintain stock for select styles with RTS services, allowing a minimum order of just 1 piece. If customization is required, the MOQ depends on the type of yarn. Let's keep close communication before placing an order.
How long is the production cycle of our products?
In the case of customization, the production cycle is typically 15-20 days based on stock fabric availability. However, our own stocked items can be shipped immediately.
What are the available modes of transportation?
We support shipping according to your preferences, including Express methods (like FedEx), Air, or Sea freight. Transportation costs depend on the shipping method, product weight, and order volume.
Can I get a free sample?
Yes, we provide free design assistance and free proofing/sampling services.
What customization services do you support?
We support customization for sizes, colors, logos, and product tags to meet your exact brand specifications.