Denim Patchwork Knitted Cardigan With Blazer Collar Women's Coat Autumn Winter Fashion Statement Outerwear

Product Description

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I. Product Customization & OEM

Q1 Can I get custom designs with my brand logo?

Yes! We support full customization:

  • Logo embroidery/printing on collar, cuff or packaging
  • Private labeling with custom tags & polybags
  • 1-3 free design proofs for approval before production
Q2 What is your MOQ for OEM orders?
  • Stock designs: 50 pcs (mix colors/sizes accepted)
  • Custom designs: 500 pcs per style

Note: Lower MOQ available for premium blends (e.g., wool-cashmere)


II. Samples Policy

Q3 Do you provide samples? How long for sampling?

Sample types:

  • Pre-made stock samples: Shipped in 2 days
  • Custom-designed samples: 7-10 days
  • Cost: Sample fee refundable on bulk order
  • Shipping: DHL/FedEx included (3-5 days worldwide)
Q4 Can I request fabric swatches?

Yes! We provide free fabric swatch cards including:

  • Material composition (e.g., 70% Acrylic/30% Wool)
  • GSM weight & knitting gauge (e.g., 12G, 280GSM)
  • Color codes matching international standards

III. Order & Shipping

Q5 What are your shipping options and delivery times?
Method Coverage Delivery Time Tracking
DHL/FedEx Global 3-7 days Real-time
Sea Freight Worldwide ports 20-35 days Container No.
Amazon FBA To Amazon warehouses 15-25 days FNSKU label support
Q6 How to handle import duties/taxes?
  • FOB (Free On Board): We cover domestic logistics fees from Factory to Loading Port.
  • CIF/CNF (Cost, Insurance & Freight): We cover freight from Factory to Destination Port in your country.
  • DDP (Delivered Duty Paid): We cover all import fees (quote provided pre-shipment).
  • DDU (Delivered Duty Unpaid): Buyer responsible for customs clearance.

IV. Quality Inspection

Q7 What quality tests do you perform before shipment?

Every batch undergoes:

  • Dimensional stability test (Max shrinkage: ≤3%)
  • Pilling resistance (ISO 12945-2 Grade ≥3)
  • Colorfastness check (Rubbing/Washing: Level 4+)
  • Seam strength test (Min. 15kgf)
Q8 Can I inspect goods before shipment?

Absolutely! Options include:

  • Pre-shipment inspection (PSI) by our QC team (free video report)
  • Third-party inspection (SGS/BV at buyer’s cost)
  • Live video check via WhatsApp/Teams

V. After-Sales Support

Q9 What if I receive defective products?

Our policy guarantees:

  • 48-hour response: Send photos/video of defects
  • Replacement/refund: Decided within 72 hours
  • Cost coverage: We pay return shipping for quality issues
Q10 How to care for blended-fiber sweaters?

Washing:

  • Machine wash cold (<30°C) with mild detergent
  • Turn inside out, use mesh laundry bag

Drying: Lay flat away from direct heat

Storage: Fold in breathable bags + anti-moth sachets

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Frequently Asked Questions
1. Can I get custom designs with my brand logo?
Yes! We support full customization including logo embroidery/printing on collars, cuffs, or packaging, private labeling with custom tags and polybags, and 1-3 free design proofs for approval before production.
2. What is your MOQ for OEM orders?
For stock designs, the MOQ is 50 pcs (mix colors/sizes accepted). For custom designs, the MOQ is 500 pcs per style. Lower MOQ is available for premium blends like wool-cashmere.
3. Do you provide samples and how long does it take?
Yes. Pre-made stock samples are shipped within 2 days. Custom-designed samples take 7-10 days. The sample fee is refundable on bulk orders, and shipping is handled via DHL/FedEx (3-5 days worldwide).
4. What are the shipping options and delivery times?
We offer DHL/FedEx (3-7 days with real-time tracking), Sea Freight to worldwide ports (20-35 days), and Amazon FBA delivery (15-25 days with FNSKU label support).
5. What quality tests do products undergo before shipment?
Every batch undergoes a dimensional stability test (Max shrinkage: ≤3%), pilling resistance (ISO 12945-2 Grade ≥3), colorfastness check (Rubbing/Washing: Level 4+), and seam strength test (Min. 15kgf).
6. What is the policy for receiving defective products?
We guarantee a 48-hour response upon receiving photos/videos of defects. Decisions regarding replacement or refund are made within 72 hours, and we cover return shipping costs for quality issues.

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