Frequently Asked Questions
Are you a factory or trading company?
We are a factory with 12 years of manufacturing experience. Contact us and we will provide you with our factory certification and video tours.
How do I get a free sample?
Visit our home page, follow us to become a member of our community, and contact us to request a free sample featuring your own logo printing.
What is the guaranteed lead time?
For orders less than 500 pieces (with logo printed), the lead time is 5-7 working days. For orders exceeding 500 pieces (with logo printed), the lead time is 7-12 working days.
How do you control quality?
1) We use premium materials imported from Italy and high-durability logo materials that resist peeling.
2) Our state-of-the-art knitting and sewing machinery ensures every stitch is smooth and strong.
3) Each garment goes through 3 rounds of strict quality inspections.
4) We offer a refund or replacement guarantee for any quality issue identified within 180 days of order placement.
What customized services do you offer?
1) Custom Logos (MOQ 10 pieces): Heat transfer, silk screen, 3D silicon, reflective, and embroidery.
2) Brand Accessories: Custom hang tags (MOQ 200 pieces), custom packaging bags (MOQ 100 pieces), custom sewn labels (MOQ 200 pieces), and custom shipping bags (MOQ 500 pieces).
3) Fully Customized Clothing Production: Custom designs from scratch with an MOQ of 200 pieces (assorted sizes, single color).
Do you support low MOQ for testing orders?
Yes, we support flexible low MOQ customization services to help start-up fitness brands test their local market before committing to bulk purchases.